Privacy Policy for Raqib Alafia

Last Updated: 4th of April 2025

1. Who We Are

Innovacion Square Electronic Trading LLC

• Registration Number: 720232

• Office: 426, Infinity Business Center, Al Barsha-1, Dubai, UAE

• Email: support-desk@raqibalafia.com

• GDPR Representative: Prighter (Contact via Prighter)

2. Data We Collect

Personal Data:

• Account Information: Name, email, age, sex, height, weight.

• Health Metrics: Blood pressure, heart rate, stress levels, HRV-SDNN, Wellness Score.

• Device Data: OS version, device type, location (with consent).

• Apple HealthKit: Pulse rate, respiration rate, HRV (shared only with your consent).

Non-Personal Data:
Aggregated, anonymized usage statistics for research and development.

3. How We Use Your Data

Purpose Lawful Basis Provide Services Contractual necessity Improve Algorithms Legitimate interest Health Research Consent (explicit for health data) Compliance & Security Legal obligation

4. Data Sharing

• Account Owners (e.g., employers): Health data may be shared per your organization’s policies.

• Service Providers: Only for essential functions (e.g., analytics, customer support).

• Legal Compliance: When required by law enforcement.

Third-Party SDKs:

• MixPanel (Privacy Policy)

• Segment (Privacy Policy)

• Sentry (Privacy Policy)

5. Your Rights

• Access, correct, or delete your data.

• Withdraw consent (e.g., disable Apple HealthKit sharing).

• Lodge complaints with supervisory authorities.

Note: If your data is controlled by an employer/Account Owner, contact them directly for requests.

6. Security & Retention

• Encryption: All data transmitted securely.

• Retention Periods:

  • Health data: Up to 10 years (for regulatory compliance).

  • Account data: Until deletion requested.

7. International Transfers

Data may be processed in Israel and other jurisdictions with GDPR-compliant safeguards.

8. Children’s Privacy

Not intended for users under age limits defined by local law.

9. Updates & Contact

• Policy changes notified via app/website.

• Questions? Email support-desk@raqibalafia.com.